Brands are no longer judged solely based on their products or services but by how they treat their clients. Customers, with time, are likely Read More
The explosion of digital communication in the form of social media posts, customer reviews, news, and chat logs is proving to be a treasure tr Read More
In the competitive business environment, customers are regarded as kings, and their feedback holds great significance for obtaining in-depth i Read More
In the competitive business environment, customers are regarded as the king, and their feedback holds great significance to obtain in-depth in Read More
With more than two billion active users, WhatsApp has become much more than a messaging app. For businesses, it’s now a powerful channel to Read More
Customers want instant answers — and AI is making it possible. India’s digital consumer base is growing at an unprecedented pace. Whether Read More
Sentiment analysis makes use of Natural Language Processing and Machine Learning to identify hidden emotion in customers’ interactions acro Read More
Every day, businesses receive thousands of signals from customers—reviews, comments, emails, surveys, and social media posts. Hidden inside Read More
Every business runs on documents. From invoices and contracts to HR records and compliance forms, they carry instructions, approvals, and proo Read More
Workflow automation moves work forward without manual handoffs—but it breaks when inputs are messy. IDP fixes that by preparing clean, struc Read More
